Why do I still receive ‘payment pending’ emails?

If you’ve recently made a payment and are still receiving “payment pending” emails, please be patient with us. Our finance team is working as quickly as possible to process payments. These are just reminder emails, so don’t worry if you’ve already paid. They will stop once your payment is confirmed.

If you’ve already placed an order and are waiting for a status update, don’t worry! Your order is in the queue and will be shipped as soon as possible. We appreciate your patience and understanding.


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